Mastering the tools, a first step on the journey of an online facilitator!

In the end of November 2011, the first part of the course 'Social Media for organisationalchange'  was completed with a f2f meeting at Maliebaan45 in Utrecht, The Netherlands.   For a period of two weeks eleven participants practised with a number of social media tools, which are applied for organisational learning and change processes.  Twitter, Linkedin, Facebook, Google plus, Houtsuite, Prezi, Spiderscribe, Delicious,  Twiddla and Yammer were some of the major tools which were applied for practise.  Experiences about ad- and disadvantages were shared at a Ning Discussion platform.

Practise with tools
Three groups, all organised in a virtual summerhouse, selected a tool to present.   Two groups presented their experiences with Yammer. The tool is userfriendly, easy applicable and has a lot of functions which foster discussions. It has some similarities with Facebook and Twitter. 'Yammer is a tool that is renewing itself continuously' adds Sibrenne Wagenaar, one of the trainers. Every two or three months, they add a new function.
Wiki is more of a fluid database tool. Wiki was presented by the third virtual summerhouse group. 'Through a wiki you can collect resources (such as publications, articles, video's) and literature on a systematic way. It is also an excellent tool for writing a book in building institutional knowledge of a group',  explained one of the presenters.  'A minus is that Wiki did not evolve and renew itself for the past years.  The functions of the tool are still very much the same as 3 years ago.
Myself I applied Animoto for the first time. It is an excellent tool to make creative photo-video presentations. 
See video f2f meeting  24th November '11.   

Make a video of your own at Animoto.

Case study, research and developing an online process
As preperation towards the f2f meeting participants planned an online process, they are going to facilitate in the coming 6 months. Some are considering to choose a blended process, having online exchange in advance and after a f2f event. Another participant will develop a joint lobby strategy for sustainable development through online exchange. A research is currently developed, where  stakeholders are planned to be interviewed through an online survey.

In December 2011 and January 2012 participants will start their research in developing their online process;

  • What will be the event?
  • What is the main reason why the need for online exchange is relevant?
  • What will be the purpose?
  • Which stakeholders will participate?
  • Which social media tool will fit to the needs of the target group?

Research is one of the major steps in developing an effective and successful online facilitation process.  Read the article - Twelve factors for successful online facilitation.

New course 'Social Media for organisational change'
Early January 2012 the second round of online exchange will start. Participants will present their results of their research and draft online process on a second f2f meeting on the 26th January, 2012. The course 'Social Media for organisational change'  is facilitated by Joitske Hulsebosch, Sibrenne Wagenaar and Simon Koolwijk. A new course will start in March 2012. For more information read 'Social Media for organisational change'   or 'Leergang Social Media'.   


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